Qtrials Inc & FACIL® Health
Our Brand Evolution – Frequently Asked Questions
A New Identity. The Same Commitment to Healthcare.
Qtrials Inc is evolving its patient-facing healthcare identity under FACIL®, a federally registered trademark owned by Qtrials Inc.
This brand transition reflects our commitment to establishing a recognizable, unified healthcare identity across our medical facilities and services.
FACIL® is registered with the United States Patent and Trademark Office (USPTO), Registration No. 7,518,759.
1. What is the relationship between Qtrials Inc and FACIL Health?
Qtrials Inc is the legal business entity and owner of the FACIL® registered trademark.
Facil Health is the patient-facing healthcare service identity operated under the FACIL® brand.
This represents a brand evolution within Qtrials Inc, not a transfer of ownership to an unrelated company.
2. Is Qtrials Inc changing its legal business name?
No legal name change is being represented by this branding transition.
Qtrials Inc remains the legal business entity, while FACIL® serves as its registered commercial brand for healthcare services.
The name Qtrials Inc may continue to appear on official business documents, agreements, billing records, insurance correspondence, and regulatory documentation.
3. Why is Qtrials transitioning to FACIL Health?
The FACIL® brand is designed to establish a more consistent and recognizable healthcare identity for patients across our services.
The brand encompasses primary care, laboratory services, diagnostic imaging, physical therapy, pharmacy-related services, and other outpatient healthcare operations.
4. Will patients continue receiving care from the same organization?
Facil Health operates under Qtrials Inc. Patients may see FACIL® or Facil Health branding on appointment communications, patient materials, and other healthcare-related services.
Specific provider assignments, facility availability, and services remain subject to normal operational arrangements.
5. Why do I receive SMS messages from Facil Health instead of Qtrials?
Facil Health is the patient-facing brand used by Qtrials Inc for administrative healthcare communications.
Patients who have authorized SMS communications may receive appointment reminders, scheduling confirmations, rescheduling updates, and administrative notifications identified as Facil Health (FACIL).
Patients may opt out of the SMS program by replying STOP, request assistance by replying HELP, or manage their SMS preferences through the patient portal.
6. Does this transition affect my medical records or insurance?
The FACIL® branding transition does not itself establish a change in the legal entity responsible for existing records or insurance arrangements.
Medical records remain subject to applicable privacy requirements, while insurance eligibility, coverage, and billing depend on the patient’s health plan and the applicable provider arrangements.
7. How can I verify ownership of the FACIL® brand?
FACIL® is a federally registered trademark owned by Qtrials Inc.
Trademark Information:
- Trademark: FACIL®
- Registered Owner: Qtrials Inc
- USPTO Registration No.: 7,518,759
- Serial No.: 97571140
- Registration Date: October 1, 2024
8. Where can I find the SMS communication policies?
Patients can review our published policies:
SMS Terms & Conditions:
https://www.qtrials.com/sms-terms-conditions/
SMS Privacy Policy:
https://www.qtrials.com/sms-privacy-policy/
Official Corporate Identification
Qtrials Inc DBA FACIL®
Healthcare Service Brand: Facil Health
6785 W Flagler St
Miami, FL 33144
Website: https://www.qtrials.com
FACIL® is a registered trademark of Qtrials Inc. All rights reserved.
